Every Customer Answered in Seconds, Even When Your Hands Are Full
Tim Baird is texting software for home-service businesses. When a customer fills in your form, asks for a quote or calls while you're on a job, they get a text from your business within seconds. You hear about it on your phone, and when the job's won, you see exactly which ones we caught for you.
The First Business to Respond Usually Wins the Job
People asking for a quote contact two or three companies and go with whoever gets back to them first. But you're on a roof, under a sink, or driving between jobs. The form sits in your inbox, the call goes to voicemail, and by the time you call back they've booked someone else.
We make sure every one of them hears from you right away, in your business's name, and keep following up until they reply, book or say no. You step in when there's a job to win.
Up and Running Without Changing How You Work
Nothing new to learn and no app to install. We set it up around how customers already reach you.
We Connect Your Channels
Your website form (or one we host for you), your own Facebook ad forms, the quote requests you get on sites like Angi, and your business phone line.
Every Inquiry Gets a Text in Seconds
From your business, in your words. Then follow-ups on a schedule you choose, which stop the moment they reply or book.
You Close the Job
You're alerted the moment a customer reaches out and can text them back from your own phone. Your dashboard shows every request, every message, and what each won job was worth.
Everything After a Customer Reaches Out, Handled
Turn on what you need. We set each one up for you.
Instant Text-Back
Every customer who contacts you gets a text from your business within seconds, day or night.
Missed-Call Text-Back
Can't pick up? The caller gets a text right away, so they don't call the next company on the list.
Automated Follow-Ups
Customers who don't answer get a few friendly follow-ups. They stop as soon as someone replies, books or opts out.
New-Request Alerts
A text the moment a customer reaches out, and a call that connects you to them when you press 1.
Manage Customers by Text
Reply to a customer from your own phone, mark jobs won with a quick text, and get your weekly and monthly numbers the same way.
AI Text Assistant
Optional: answers common questions and sets up times in your business's voice, and hands the conversation to you when it should.
Quote Follow-Ups
Sent a quote? We follow up on it for you over the next week and a half, until they say yes or no.
Review Requests
After a job, one text asking how it went, with a link to your Google reviews.
Service Reminders
Past customers get a reminder when it's time for maintenance again, so repeat work comes back to you.
Follow-Up on Past Requests
Customers whose requests went quiet months ago get one well-timed text to see if they still need the work.
Client Dashboard
Every request and conversation in one place, on your phone or computer, with the jobs you won and what they were worth.
Recovered Revenue Reports
Your monthly summary shows the jobs you won from requests you'd likely have missed: missed calls, late-night forms, follow-ups.
Built for Home-Service Businesses
If customers find you, ask for a quote and pick whoever answers first, this is for you.
- HVAC
- Plumbing
- Roofing
- Electrical
- Landscaping
- Remodeling
- Cleaning
- Pest Control
- Garage Doors
- Painting
- Pools
- Pressure Washing
Simple, Predictable Pricing
One setup fee, then one monthly plan. No usage charges.
Everything Included
More customers never means a bigger bill.
- Setup: we connect your website form and phone line, set up your text number and register it with the phone carriers.
- Monthly: every feature above, your own dashboard login, and support from a real person.
- No usage fees: one flat monthly price however many customers contact you.
Compliant Texting, Built In
Each business texts only the people who contacted that business directly, through its form with a consent checkbox, a quote request or a call. Every text number is registered with the carriers, every text can be stopped by replying STOP, and we never use bought lists.
We are not a lead generation service. We never sell, share or pass anyone's contact information to another business.
Frequently Asked Questions
How long does it take to get started?
We connect your form and phone line and set up your dashboard in the first few days. Texting from your own number starts once the phone carriers approve its registration, which usually takes one to three weeks. We handle the paperwork and keep you posted.
Will customers know the texts are automated?
The texts are written in your business's name and voice, and you can take over any conversation from your own phone. Most customers just see a fast, friendly reply.
Do I need to change my website or phone number?
No. We work with the form and ads you already have, or host a form for you. Missed-call text-back works with a number we set up that forwards to your phone.
What if a customer doesn't want texts?
They reply STOP and never get another one. That's handled automatically for every business we work with.
Ready to Stop Missing Customers?
Tell us a little about your business and how customers reach you. We'll show you what it would look like for you.